Refund Policy
Returns & Store Credit
At Scotty Lane, we want you to absolutely love your order! If something isn't quite right, we're here to help.
Store Credit Only: We do not offer refunds to your original payment method. All returns are issued as store credit only.
Return Window: You have 14 days from the date your order is delivered to submit a return request. After 14 days, we are unable to accept returns.
To Be Eligible for Store Credit, Items Must Be:
- Unworn and unwashed
- Free of makeup, deodorant, perfume, or any stains
- In original condition with tags still attached
Final Sale Items: The following items are final sale and cannot be returned or exchanged:
- Jewelry
- Shoes
- Any items marked as "Final Sale"
How to Start a Return:
- Email us at shopscottylane@gmail.com
- Include your order number and reason for return
- Wait for our return approval and instructions
- Ship your item back within 14 days of delivery
💡 Please note: Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.